Today we are excited to announce the release of our new Online Giving capabilities within elvanto!
We’ve teamed up with PushPay to bring this to your account and they currently support payments within the USA, Australia and New Zealand.
PushPay have a super clean payment interface and allow for one off payments and recurring payments. They also have iPhone and Android apps making it easy for your church members to give.
To get started, check out our support article that will guide you through the process.
We’d love to hear your feedback on what you think of PushPay and the integration between them and elvanto. We plan to integrate with more providers in the future to bring support for other countries and currencies, so watch this space!
Ben & the team
The year is in full swing and we’re working on many user interface improvements and also finishing off some changes we have been chipping away at. We thought we’d give you a quick update.
Online Giving Update
The team have almost finished the development stage of the Online Giving module within elvanto and move into testing very soon.
As we are close to release, we thought we would give more details on our Online Giving system. We have teamed up with PushPay who will be providing the payment gateway facilities and integrating directly into elvanto. They have a great track record and currently service Australia, New Zealand and the United States of America.
If you’re interested in using Online Giving with elvanto, make sure you contact them and they will give more details on plans and pricing.
Some updates we’ve released of the past few weeks:
- New Group Report
Added a new report called Group Reporting (Detailed) that allows you to print out a more detailed report based on group reporting, allows you to include more information and report on notes added to Custom Statistics.
- Graphs for Groups
If you view a group and scroll to the bottom, you will now be able to view a couple of graphs with information on the gender, marital status and age of group members. We’ve also added an overview on the Reporting tab within each group as well. We will be adding more and more graphs over time so stay tuned.
- Copy Address
You can now copy your mailing or home address to each other within a person with a click of a button.
- Map View of Person’s Address
You can now view a map of a person’s address form their profile.
- Added Advanced Search to People menu
You can now access Advanced Search by mousing over People and then View People in the Admin Area. It’s a faster way to access this function with less clicks.
- Add Date of Birth and Anniversary without a year
You can now add a Date of Birth and Anniversary without a year.
- New Languages added
We have now added English (Canada) and English (United Kingdom) to the list of languages. We’ve also made improvements to the default United States language.
More to come!
We had an issue today that caused a backlog to occur in our email sending queue. This was very similar to the issue we had over the Christmas/New Years break.
When we rectified the backlog issue, some of the emails were sent out multiple times. The reason for this is if an email fails to send, elvanto will try to send it again at a later time. But because of the backlog, elvanto kept retrying resulting in multiple emails being sent.
We were able to rectify the issue halfway through the backlog sending process so not all customers who sent emails in the last few hours were affected by this.
We take full responsibility for this issue and we sincerely apologise to those affected. This is not the level of service we wish to provide and we will do everything in our power to stop it from happening again.
We have now pinpointed the exact cause of the backlog which we have now fixed. We will be doing some rigorous testing to ensure our fix continues to work. We have also addressed the issue that causes multiple emails to sent when a backlog occurs.
If you have any questions or concerns, please do not hesitate to send us an email and we would be happy to help in any way we can.
CEO and Founder of elvanto
We’ve been working hard to really overhaul and improve the way people are contacted in elvanto. We’ve collated a bunch of great requests from customers and also added in a couple of our own. Effective communication is key so we hope these updates will help you take what you do to the next level.
Scheduling emails and SMS
One of the updates includes the ability to schedule when an email or SMS is to be sent. When creating your email or SMS, you’ll see a More Options link. Click on this and it’s as simple as selecting a date and time for the email to be sent.
Read this post »
We have just begun testing some new functionality that brings drag and drop to tablets and mobile devices. What this means is you can now tap and drag fields when creating reports, reorder Service Plan items and move around People Flow steps.
This is now live across all accounts so when you have a spare minute, log in and give it a go!
If you pick up any bugs or have any suggestions, please send us a ticket and we’d be happy to look at it for you.
We have some updates coming out in the next 7 days that add improvements to contacting people in elvanto which we’re excited about. We’ll notify you when it’s live
Have a great week!